PRIVACY
Welcome to Creative Metal Decor.These Terms & Conditions govern your use of creativemetldecor.com, including browsing the website, purchasing our products, and using any services or features provided through the website. Throughout these Terms, the words "Creative Metal Decor," "we," "us," and "our" refer to Creative Metal Decor. The words "you" and "your" refer to the person visiting, browsing, or purchasing from our website.By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.If you do not agree with these Terms, please do not use our website or services.
1. Information We Collect
When you browse our website, contact us, or place an order, we may collect information such as:Information you provide to us
Full name
Phone number
Email address
Billing address
Shipping/delivery address
Order details and
purchase history
Information provided through contact forms, WhatsApp, social media, or customer supportAny other information you voluntarily provide to us.
Information collected automatically When you visit our website, certain technical information may be collected automatically, such as:IP address Browser type Device typeOperating system Pages visited Time spent on the website Referring website General website usage information This information may be collected through cookies, analytics tools, and similar technologies.
2. How We Use Your Information
We use the information we collect to
:Process and deliver your orders
Confirm your order and delivery details
Contact you regarding your purchase
Provide customer support
Respond to your questions and inquiries
Process payments through available payment providersImprove our website, products, and services
Understand how customers use our website
Prevent fraud, misuse, and unauthorized activity
Maintain website security
Send promotional messages, offers, or updates where permitted and appropriate
We only seek to collect information that is reasonably necessary for these purposes.
3. Order and Delivery Information
When you place an order with Creative Metal Decor, we need certain information to fulfill your purchase. This may include your name, phone number, address, order details, and other information required for delivery.We may provide necessary information to delivery companies, courier services, logistics providers, or other service providers involved in fulfilling your order.
These parties should only receive information necessary to perform their services.
4. Payment Information
Payments may be processed through third-party payment providers, banks, or other payment services. Creative Metal Decor does not intentionally store complete payment card details on our website unless our payment system specifically requires and securely supports such storage. Payment providers may collect and process payment information according to their own privacy policies and terms.We recommend reviewing the privacy policy of the payment provider you use.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve your browsing experience. Cookies may help us:
Remember your preferences
Keep products in your shopping cart
Understand website traffic
Improve website performance
Understand which products and pages are most useful to visitors
Support marketing and advertising activities
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features, including shopping-cart or checkout functionality.
6. Analytics and Advertising
We may use third-party analytics and advertising services, such as Google Analytics, Google Ads, Meta, or similar platforms, to understand website traffic and improve our marketing.These services may use cookies, pixels, or similar technologies to collect information about website interactions.Where applicable, these third parties process information according to their own privacy policies and terms.
7. When We Share Your Information
We do not sell your personal information as a business practice. We may share necessary information with trusted service providers when required to operate our business, including:
Courier and delivery companies
Payment processors
Website hosting and technical service providers Analytics providers
Advertising and marketing platforms
Customer support or communication services
Professional advisers where reasonably necessary
We may also disclose information where required by applicable law, legal proceedings, court orders, or lawful government requests.
8. Data Security
We take reasonable technical and organizational measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or loss.However, no method of transmitting or storing information online can be guaranteed to be completely secure. For this reason, while we work to protect your information, we cannot guarantee absolute security of information transmitted through the internet.
9. How Long We Keep Information
We retain customer information for as long as reasonably necessary for purposes such as:
Completing and maintaining records of transactions
Customer service
Accounting and business records
Resolving disputes
Preventing fraud
Meeting legal or regulatory requirements
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable requirements.
10. Your Privacy Choices and Rights
Depending on applicable law and the circumstances, you may contact us to*
Ask what personal information we hold about you
Request correction of inaccurate information
Ask us to delete information where appropriate
Ask us to stop or limit certain communications
Withdraw consent where processing is based on consent
Some information may need to be retained where we have a legitimate business, legal, accounting, or security reason to do so.To make a privacy-related request, please contact us using the information provided below.
11. Marketing Communications
If you receive promotional communications from us, you may ask us to stop sending marketing messages.You can contact us directly to opt out.Please note that even after opting out of marketing communications, we may still contact you regarding an existing order, delivery, payment, customer service request, or other necessary transaction-related matter.
12. Third-Party Websites
Our website may contain links to third-party websites, including payment providers, social media platforms, advertising services, or other websites.Once you leave our website, this Privacy Policy may no longer apply.We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
Your Privacy Matters
At Creative Metal Decor, we believe that shopping online should be simple, secure, and transparent.Thank you for trusting us with your information and choosing Creative Metal Decor for your home and décor needs.
Contact Us
Email: creativeenggservices@outlook.com
Phone / WhatsApp: 03104488964 | 0304 2151828
Business Address: Tramri Chaowck, Lehtrar Rd, adjacent to Sindh Bank, Ali Pur, Islamabad, 44050
Website: Creative Metal Decor
We will make reasonable efforts to respond to privacy-related requests and questions.
We have 24/7 customer support
